Terms & Conditions
By accessing this website, you are agreeing to be bound by our Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Area of applicability
These general terms and conditions of business apply to online transactions and online reservations made between the customer and Casale Panayiotis/FP Kalopanayiotis Spa Ltd.
3. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Casale Panayiotis/FP Kalopanayiotis Spa Ltd web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Casale Panayiotis/FP Kalopanayiotis Spa Ltd’s website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Casale Panayiotis/FP Kalopanayiotis Spa Ltd at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on Casale Panayiotis/FP Kalopanayiotis Spa Ltd’s website are provided “as is”. Casale Panayiotis/FP Kalopanayiotis Spa Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Casale Panayiotis does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
5. Limitations and Liability
In no event shall Casale Panayiotis or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Casale Panayiotis/FP Kalopanayiotis Spa Ltd’s website, even if Casale Panayiotis/FP Kalopanayiotis Spa Ltd or a Casale Panayiotis/FP Kalopanayiotis Spa-authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
6. Revisions and Errata
The materials appearing on Casale Panayiotis’ website could include technical, typographical or photographic errors. Casale Panayiotis/FP Kalopanayiotis Spa Ltd does not warrant that any of the materials on its website are accurate, complete or current. Casale Panayiotis/FP Kalopanayiotis Spa Ltd may make changes to the materials contained on its website at any time without notice. Casale Panayiotis/FP Kalopanayiotis Spa Ltd does not, however, make any commitment to update the materials.
Casale Panayiotis/FP Kalopanayiotis Spa Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Casale Panayiotis/FP Kalopanayiotis Spa Ltd of the site. Use of any such linked website is at the user’s own risk.
8. Establishment of a contractual relationship
The purchase of gift vouchers and products in the Online Shop are made solely by the customer. Casale Panayiotis/FP Kalopanayiotis Spa Ltd will send the customer an electronic order confirmation. The contractual relationship is established at the time the electronic confirmation is dispatched to the customer. After this time, the customer may neither amend nor cancel the order online.
The products have a warranty if so indicated on the invoice or warranty certificate. The warranty is valid if instructions on the warranty certificate have been followed and upon submission of the invoice. The warranty period is stated on the warranty certificate or invoice. If there is no warranty information, the product does not have a warranty.
10. Cancellation Policy
Cancellations for booked spa treatments must be received 24 hours prior to the designated time. Cancellations made within 24 hours will result in a 50% cancellation charge. No shows will be charged the full amount of the booked treatment.
You have the right to cancel your contract within 14 days without giving reasons. The cancellation period of 14 days starts from the day on which you or a trusted third party, that is not the carrier, received the last item or items. In order to use your right of withdrawal you have to inform us via a clear declaration (e.g. a letter, telefax or email) about your decision to cancel your contract.
11.1 Gift vouchers will be taken back by Casale Panayiotis/FP Kalopanayiotis Spa Ltd within 14 days of purchase in exchange for a refund, exchange or credit note.
11.2 The customer may return products purchased from the Online Shop in perfect, saleable and unopened condition within 14 days of receipt without any reason, for a refund, exchange or credit note.
In the event of manufacturing faults or incorrect deliveries of products, the article(s) concerned will be exchanged for a faultless or correct specimen as applicable, provided the customer has checked and returned the product within 14 days of receipt.
When returning goods, the customer number, invoice number and reason for return must always be given. Return deliveries are always at the customer’s own risk and responsibility.
12. Retention of Title
Notwithstanding delivery and the passing of risk, property in and title to the goods shall remain with the seller until the seller has received payment of the full price of (a) all goods and/or services the subject of the contract and (b) all other goods and / or services supplied by the seller to the buyer under any contract whatsoever.
14. Governing Law/Place of Jurisdiction
Any disputes shall be governed exclusively by the laws of the Republic of Cyprus. Any claim relating to Casale Panayiotis/FP Kalopanayiotis Spa Ltd’s website shall be governed solely by the laws of the Republic of Cyprus. The place of jurisdiction shall be the registered offices of Casale Panayiotis/FP Kalopanayiotis Spa Ltd.